What's Up
Reimagining a New Home Cinema Experience
By David Tovissi
Vice President and General Manager
HARMAN Luxury Audio
Earlier this month, I was bestowed the opportunity to introduce our new JBL MA (Modern Audio) AV Receivers and the Stage 2 Line of in-room loudspeakers. It was no coincidence that we chose the Roosevelt Hotel, in Hollywood with a 360-degree view of Los Angeles, because nearly 100 years ago James B. Lansing settled there to launch what would become the world’s most storied audio brand - JBL!
For those of you wondering why the Luxury Audio team was tasked to develop these products for HARMAN, the answer is simple. We looked at the state of the existing AVR and loudspeaker market and recognized that there had not been any meaningful innovation occurring in these categories for some time. The manufacturers and the industry were waiting for sound bars to make these products extinct, and nobody wanted to invest in a declining business, or the industry was not paying attention to the wants and needs of the younger generations of music and move enthusiasts. Regardless of the reasons why the categories became stale we saw an opportunity to reimagine the home cinema experience for today’s consumers.
To help us better understand why consumers were opting for sound bars and portable speakers and not considering component audio for their systems, we partnered with Huemen, our in-house research and design organization and Samsung’s UX (User Experience) team to commission research into the wants and needs of Millennials and Gen-Zs. After years of interviews with consumers in many regions of the world, we had incredible insights that would guide our product ideation and engineering efforts.
JBL has always been the audio brand of choice for film, music, and gaming enthusiasts around the world. We have sold more than 200 million headphones and 100 million loudspeakers globally, earning us the trust and admiration of consumers globally.
Today, JBL continues to be the fastest growing audio brand among Gen Z and Millennials – a testament to our commitment to authenticity and innovation. Given our heritage and legacy in producing exceptional cinema sound, we have endeavored to reimagine a new home cinema experience. With a younger customer in mind, we researched the limits of what has prevented younger consumers from considering component audio.
Our team took a unique approach to designing and marketing component audio for a generation that has trusted us with their other JBL audio products, who aspire to premium audio but have been put off by the dated styling, confusing set-up, complicated interfaces, and expensive prices of other products already on the market.
We focused our attention on four main pillars of the research findings. SIMPLICITY, MODERN DESIGN, SCALABITY and AFFORDABILITY.
Starting with SIMPLICITY, the research told us that all consumers, regardless of the generational differences agreed that most of the products that were on the market were intimidating to look at and even more objectionable to operate. They have all experienced the ease of connecting their mobile phone to their favorite audio speaker and within seconds and without a complicated interface they were listening to music. When asked about the need for additional buttons and controls to switch between surround modes and other parameters of a system, they shared with us that we should be determining what sounds best for the various sources they listen to and automatically default to that setting for them. They do not want to experiment with the variable settings, they want to enjoy their music and movies without the complexity the industry has forced upon them. You will notice that we leaned into that directive when you look at the front panel and the remote control of our AV receivers.
As you can see, regardless of where the consumer lives, these products are designed to deliver exceptional experiences at affordable prices. We have developed high performance audio for the next generation of movie and music enthusiasts and know that you will want to get these onto your show floors and engage with a new target audience that we feel these products will address. We believe with a younger customer in mind, JBL component audio will continue to be the brand of choice for those interested in exploring the many wonders of music and film.
To get a better feeling of what it was like to be in Hollywood for the launch of these new products, check out this short video that captured the moments of that evening.