Harman Luxury Update

A Conversation with Dave Tovissi

As Vice President and GM of the Luxury Audio Group for Harman, I want to do everything in my power to develop better relationships with our dealers going forward. I am aware that relationships take time to foster and I am committed to investing that time to build one with you and your teams.

Based on the ratings we received from some of you who completed the recent survey I sent out, I have prioritized the areas that we will need to improve. One of those areas is COMMUNICATION. That was the inspiration for creating this monthly newsletter. It is our intent to be transparent with you and also to inform and educate wherever possible.

We also want to profile some of our great partners and allow them to share best practices with our dealer community. We hope you will find this newsletter to be a bridge to better understanding how Harman stands ready to serve you and your customers with a commitment to innovation, quality, value and exceptional customer service. These are the pillars of building luxury brands and are the pillars of our group.

My passion and my experience have prepared me to lead the Luxury Audio Group at Harman. I do understand the needs of all types of dealers and the importance of structure and service. It is my intent to build upon the great products and solutions that Harman has introduced over the past 70+ years. I promise to work with all the dealers and distributors to create innovative products that represent quality workmanship and are backed by superior customer service. I do understand that this group has not always been first to market and at times did not represent the characteristics of a luxury brand. I can assure you that our team is 100% focused on being the best supplier partner to all of you.

If you have any feedback or want to schedule a meeting with me or any of my staff, please contact me at [email protected].